The Capillary Story

One of the fastest growing technology product companies, Capillary is today the largest Retail CRM provider in the India. Established in 2008, Capillary provides next generation customer engagement solutions to retailers and consumer facing businesses with best in breed technology that bring the power of real-time engagement and delights the end-customers at every step, right from registration to rewards.

Incubated in IIT Kharagpur, Capillary also focuses on high quality data capture, actionable analytics, instant cross-sell solutions, and instant gratification to generate a far higher ROI on customer engagement for retailers – all delivered through its patent pending cloud + mobile + social platform.

Capillary currently caters to more than 100 major brands worldwide, reaching over 10 million consumers across 6000+ stores in 500 cities with increased numbers in the offing.  The talent pool of 150+ professionals from noted companies like Microsoft, Oracle, Yahoo, dunnhumby, Fair Isaac and best management and engineering institutes in India including IITs and IIMs.

Within a short span of 3 years, Capillary has successfully established a strong presence in the Middle East, United Kingdom, South Africa and Singapore. Capillary’s international operations are run under its subsidiary companies – Capillary Solutions FZ-LLC (Dubai), Capillary Technologies Ltd (UK) and Capillary Technologies SG PTE. LTD. (Singapore).

Capillary is the winner of NASSCOM Emerge 50 – League of Ten 2011, Techcircle Fastrack 2012, TiE Entrepreneurial Excellence Award 2011 and TechSparks 2011. Capillary was the India Winner of the QPrize 2009, a global business plan contest conducted by Qualcomm Inc., and is a portfolio company of Qualcomm Ventures, with offices in Bangalore, Mumbai, Delhi, Dubai and London.