Enhance Customer Delight
!nTouch’s smart technology lets the retailer reach out to the customer at all the right occasions throughout the year. From Birthdays, anniversaries to new product arrivals and special previews to the End of Season Sales, !n Touch is a single point for all relevant reminders and communications to the customers.
!n Touch is equipped to analyse and classify the customer base into various pools based on factors like gender, frequency of visits, average bill value, purchase patterns etc., thus enabling the retailer to target the right customer profile for their promotional activities. As a result, the customers engagement activities are more focused therefore increasing customer delight.
Moreover, The retailer can track the Actual Return On Investment for every customer interaction through the !nTouch Dashboards.
